Database creation privileges within phpMyAdmin are not active. You need to use the ‘MySQL’ icon within cPanel to create the…

Remote MySQL connections are disabled by default in cPanel servers because they are considered a potential security threat. Please note…

The database hostname will be “localhost”.

If you need support, please open a Support Ticket. In order to document support requests, we require all clients to…

we do allow FTP over TLS connections. For example, in Filezilla, go to set up a new account. File >…

The SFTP protocol runs over SSH, which is not permitted in a shared hosting environment. Instead, you are able to…

The first thing we do after we receive your payment is to register your domain name. This usually takes less…

It usually takes about 5-30 minutes for us to send you the login info. However, some payments require a bit…

Usually, less than 30 minutes. We will create your hosting account within 5-10 minutes after we have received your payment…

There are 2 ways to upload your site. 1. Using the file manager from your control panel.– Connect to your…